Customer service plays a defining role in shaping a company's public image, customer retention rates, and overall profitability. In the United States, where consumers have abundant choices and strong expectations, delivering high-quality service is no longer optional—it's essential. The key to achieving this lies in customer service training for employees , a practice that has evolve... https://www.hasster.com/blogs/226199/Customer-Service-Training-for-Employees-A-Strategic-Imperative-for-U